Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

• FAQs – Find answers to Frequently Asked Questions.
• Custom In-Ear Monitors Warranty – Please read our complete warranty information.
• Custom In-Ear Monitor Troubleshooting – If you need a repair or a fit adjustment for your Custom In-Ear Monitors - please let us know.
• User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
• Contact Us – Our Complete Contact Information.

Christian Segar

Monitor Engineer, Miranda Lambert

“I just got my UE-7's. Fantastic product! I have been using a competitive product for 3 years and was very happy with them. The low end in the UE-7 destroys them. I am listening to 'The Joshua Tree' right now and I am blown away. The clarity and comfort is amazing. Thank you very much.”

Davey Havock

AFI

“They sound as good as they look!”