Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

  • FAQs – Find answers to Frequently Asked Questions.
  • Custom In-Ear Monitors Warranty – Please read our complete warranty information.
  • User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
  • Contact Us – Our Complete Contact Information.

James Gebhard

Front of House Engineer, The Killers

“Why on earth would a Front of House engineer want a set of molded UE-10 monitors??? Well, my UE-10's allow me to hear EXACTLY what is happening , so much so, I can happily stand there and mix a show on them. For me they are far better than any near field monitor you could possibly use in a live situation as the clarity is unreal.”

Pasi Hara

Monitor Engineer, HIM, Amorphis

“My UE-7's are just perfect. The sound, the fit, the cable, the whole package.”