Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

Christina Scabbia

Lacuna Coil

“My Ultimate Ears' SuperFi 5 Pro earphones save me when I'm surrounded by pure chaos weh I only want to do is be alone with the music I love, without hearing ANYTHING else.”

Brian Reed

Monitor Engineer

“...such a well-designed product...they are by far the best on the market. I always feel that I am being treated like the most important customer you have.”