Custom In-Ear Monitors Support
We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.
- FAQs – Find answers to Frequently Asked Questions.
- Custom In-Ear Monitors Warranty – Please read our complete warranty information.
- Custom In-Ear Monitor Troubleshooting – If you need a repair or a fit adjustment for your Custom In-Ear Monitors - please let us know.
- User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
- Contact Us – Our Complete Contact Information.
Monitor Engineer, Robin Thicke
“I am astounded at the clarity and accuracy of my customs by UE. They have made my job much easier. Also, the level of care has been nothing short of stellar. I know that if I have needs while out on the road, all I have to do is call Mike and Deano and it's handled. I can't say enough...”
The Summer Set
“As a drummer, the most important responsibility I have while playing a show is keeping time. After switching to in-ears, I have tremendously improved all the areas of my drumming abilities. I never worry about missing a beat and I feel much more confident while playing shows. I definitely feel like a more solid drummer after getting my Ultimate Ears!”