Custom In-Ear Monitors Support
We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.
- FAQs – Find answers to Frequently Asked Questions.
- Custom In-Ear Monitors Warranty – Please read our complete warranty information.
- Custom In-Ear Monitor Troubleshooting – If you need a repair or a fit adjustment for your Custom In-Ear Monitors - please let us know.
- User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
- Contact Us – Our Complete Contact Information.
Monitor Engineer, Paramore
“UE-11's is pretty much my first Ultimate Ears experience, and yes you can call me spoiled. It sounds like a full-range loudspeaker system in my ears. I've never 'felt' sub from an in-ear before.”
Front of House Engineer, The Killers
“Why on earth would a Front of House engineer want a set of molded UE-10 monitors??? Well, my UE-10's allow me to hear EXACTLY what is happening , so much so, I can happily stand there and mix a show on them. For me they are far better than any near field monitor you could possibly use in a live situation as the clarity is unreal.”