Contact Us

Please find all of our contact information below.

Customer Sales (Custom In-Ear Monitors Only)

Office Hours: Weekdays 9:00 AM to 5:00 PM (PST)

Mailing Address

  • Ultimate Ears - Custom
    3 Jenner Street, Suite 180 Irvine, CA 92618

Website Order Support (Custom In-Ear Monitors Only)

24/7 Customer Support (Custom In-Ear Monitors Only)

Press Contacts (Custom In-Ear Monitors Only)

United States & Canada

Asia Pacific


Carmel Dean

Musical Director, American Idiot

“I am a great fan of Ultimate Ears. Everyone in our onstage band wears them! They provide the best sound quality possible for us to be able to hear ourselves rocking out 8 times a week to Green Day's explosive, vibrant music, and on top of that, allow me to hear the nuances of the 19 vocalists on stage. This is the first show I've done wearing Ultimate Ears, but it certainly won't be my last!”

Tig Pena

Monitor Engineer, Robin Thicke

“I am astounded at the clarity and accuracy of my customs by UE. They have made my job much easier. Also, the level of care has been nothing short of stellar. I know that if I have needs while out on the road, all I have to do is call Mike and Deano and it's handled. I can't say enough...”