Custom In-Ear Monitors Warranty
ULTIMATE EARS CUSTOM PRODUCT LIMITED WARRANTY
Ultimate Ears provides a limited warranty against poor fit for all Ultimate Ears Custom Products for a period of thirty (30) days from the original shipping date. Material defects or workmanship in either the external shell or the internal components are covered for a period of one year from the original shipping date. Damage or breakage due to use contrary to Ultimate Ears instruction, ordinary wear and tear, misuse, abuse, negligence, accident, unauthorized repair, acts of God, or modification of, or to any part of the Product is not covered by the warranty, nor is the cord. Replacement cords are available in a variety of lengths and colors. Ultimate Ears Custom Products can be repaired if necessary. Repair estimates are available upon request. If you need to return your Ultimate Ears Product for warranty service or repair, complete an RMA form and follow the instructions. The product freight must be prepaid and insured.
3 Jenner Street, Suite 180
Irvine, CA 92618
Please provide as much detail as possible regarding the problem you are experiencing. Also provide return shipping and contact information. Warranty repairs will be returned to you at no charge via ground transportation.
For products purchased outside of the United States, return to your dealer or authorized service center.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ULTIMATE EARS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR RESULTING FROM THE USE OR UNAVAILABILITY OF THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS HEREBY DISCLAIMED. THIS WARRANTY SUPERCEDES ALL OTHER WARRANTIES ASSOCIATED OR INCLUDED WITH THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty give you specific legal rights, and you may have other rights which vary from state to state.
“When I need boomin' bass and a crisp clear sound I reach for my Ultimate Ears.”
Monitor Engineer, Train
I been using UE for 6 years and my oldest pair still fits great and sound like the day I got them. Over the years I have upgraded to the triple drivers and the ambients with the different artist I have worked with. I love the way UE is always improving their products based on artists' needs.