Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

  • FAQs – Find answers to Frequently Asked Questions.
  • Custom In-Ear Monitors Warranty – Please read our complete warranty information.
  • User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
  • Contact Us – Our Complete Contact Information.

Robert Kelly

“I love my Ultimate Ears so much, that I threw my old earphones away! Thanks Ultimate Ears.”

Ian Hultquist

Passion Pit

“My Ultimate Ear In-Ear Monitors allow me to focus on my performance, and stay in touch with my band on stage. Our shows have gotten exceedingly tighter and more energetic since we've all started using them. Once we tried it, we knew we couldn't go back!”