Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

Tig Pena

Monitor Engineer, Robin Thicke

“I am astounded at the clarity and accuracy of my customs by UE. They have made my job much easier. Also, the level of care has been nothing short of stellar. I know that if I have needs while out on the road, all I have to do is call Mike and Deano and it's handled. I can't say enough...”

James McCullagh

Front of House Engineer, Journey

“I use Ultimate Ears because after 15 years of mixing, they are the only monitors that let me hear exactly what I need. What else can I say ? they are dead on!”