Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

Carmel Dean

Musical Director, American Idiot

“I am a great fan of Ultimate Ears. Everyone in our onstage band wears them! They provide the best sound quality possible for us to be able to hear ourselves rocking out 8 times a week to Green Day's explosive, vibrant music, and on top of that, allow me to hear the nuances of the 19 vocalists on stage. This is the first show I've done wearing Ultimate Ears, but it certainly won't be my last!”

Sean Foreman


“Ultimate Ears are perfect. I love how they fit in my ears along with how they can be personalized to my every need. Ever since our manager introduced us to Ultimate Ears our show has changed for the better. I can't imagine what our show would be like without UE.”