Custom In-Ear Monitors Support
We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.
- FAQs – Find answers to Frequently Asked Questions.
- Custom In-Ear Monitors Warranty – Please read our complete warranty information.
- Custom In-Ear Monitor Troubleshooting – If you need a repair or a fit adjustment for your Custom In-Ear Monitors - please let us know.
- User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
- Contact Us – Our Complete Contact Information.
Monitor Engineer, Roger Waters
“The Ultimate products speak for themselves. Give your ears the best sound and the best service and make them smile.”
Monitor Engineer, Miranda Lambert
“I just got my UE-7's. Fantastic product! I have been using a competitive product for 3 years and was very happy with them. The low end in the UE-7 destroys them. I am listening to 'The Joshua Tree' right now and I am blown away. The clarity and comfort is amazing. Thank you very much.”