Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

Nat Motte


“When our manager got us on Ultimate Ears on our first real tour in 2008, I think it not only saved our hearing, but allowed us to shape our performances into what we do today. Protection, isolation and clarity - my in-ears have them all. A screaming baby on an airplane flight? No problem - just pop in my UE-18s and I'm right back in my little isolation chamber!”

Carmel Dean

Musical Director, American Idiot

“I am a great fan of Ultimate Ears. Everyone in our onstage band wears them! They provide the best sound quality possible for us to be able to hear ourselves rocking out 8 times a week to Green Day's explosive, vibrant music, and on top of that, allow me to hear the nuances of the 19 vocalists on stage. This is the first show I've done wearing Ultimate Ears, but it certainly won't be my last!”