Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

  • FAQs – Find answers to Frequently Asked Questions.
  • Custom In-Ear Monitors Warranty – Please read our complete warranty information.
  • User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
  • Contact Us – Our Complete Contact Information.

Travis Bing

Monitor Engineer, Paramore

“UE-11's is pretty much my first Ultimate Ears experience, and yes you can call me spoiled. It sounds like a full-range loudspeaker system in my ears. I've never 'felt' sub from an in-ear before.”

The Jonas Brothers

“We love them!”