Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

Robin Fox

Monitor Engineer, Roger Waters

“The Ultimate products speak for themselves. Give your ears the best sound and the best service and make them smile.”

Christian Segar

Monitor Engineer, Miranda Lambert

“I just got my UE-7's. Fantastic product! I have been using a competitive product for 3 years and was very happy with them. The low end in the UE-7 destroys them. I am listening to 'The Joshua Tree' right now and I am blown away. The clarity and comfort is amazing. Thank you very much.”