Custom In-Ear Monitors Support

We strive for complete satisfaction in our award winning customer service. Please click on the links below to find solutions to the most frequent customer concerns.

  • FAQs – Find answers to Frequently Asked Questions.
  • Custom In-Ear Monitors Warranty – Please read our complete warranty information.
  • User Guides – Download / browse our user guides or watch our fit video for complete product information and maintenance tips.
  • Contact Us – Our Complete Contact Information.

Jess Bowen

The Summer Set

“As a drummer, the most important responsibility I have while playing a show is keeping time. After switching to in-ears, I have tremendously improved all the areas of my drumming abilities. I never worry about missing a beat and I feel much more confident while playing shows. I definitely feel like a more solid drummer after getting my Ultimate Ears!”

Ryan Key


“As a singer, Ultimate Ears have improved my live performance in every way. They sound incredible and I can't imagine playing without them.”